BENCHMARKING SUCCESS - PEOPLE

Stephen Hanman – Managing Partner

Stephen Hanman is a Managing Partner of Benchmarking Success and has worked in the Supply Chain Benchmarking and Best Practice area for 13 years.

Since 1993, Stephen has pioneered the development of Benchmarking Success and the application of both external and internal benchmarking and improvement peer group concepts with over 200 organisations involved.

In 1995, Stephen developed a model to define world class supply chain management. The database now consists of information from over 700 company supply chains.

Stephen won the Anderson Consulting Award for Best Paper in the International Journal of Logistics Management in 1997 for the article titled “Benchmarking your Firm’s Performance with Best Practice”. This brought international recognition to Benchmarking Success’ pioneering methods.

Stephen is a regular speaker at national and international supply chain and logistics conferences, as well as many other industry related forums. For several years Stephen spoke at one of the most highly regarded logistics courses in the world at Ohio State University. He also speaks annually at the Monash University, Master of Marketing (Logistics Management) course.

shanman@benchmarkingsuccess.com

Conference Papers presented by Stephen Hanman

Artie Leslie – Managing Partner

Artie has more than 23 years of operational logistics and supply chain experience in “blue chip” FMCG companies. Operational roles have included senior management responsibility for Supply Chain, Change Management, Manufacturing, Planning, Engineering, Procurement and Physical Distribution. In his most recent corporate role Artie was responsible for Group Supply Chain Development for a multi-divisional global food and industrial products business. It is interesting to note that during this period Artie was a member of a BMS Business Improvement Peer Group.

After a general management consulting role, Artie became a Managing Partner in BMS in early 2004. Since joining BMS he has developed the Manufacturing element of the BMS best practice model and incorporated it into the COFS™ Diagnostic. The ability to assess the Manufacturing contribution to supply chain performance, has now been applied to several significant industrial manufacturing operations.

Artie has tertiary qualifications in Applied Science and Biology and a Graduate Diploma in Logistics Management (Monash University). He speaks at national and international supply chain and logistics conferences, as well as industry related forums.

artie@benchmarkingsuccess.com

Conference Papers presented by Artie Leslie

Bob Arnold – Senior Benchmarking Specialist

Bob Arnold has significant experience in benchmarking and measurement. He has 15 years of operational management experience and a further 10 years leading major change programmes at a senior management level. A feature of his experience is the development and implementation of continuous improvement and measurement processes incorporating Human Resource and Organisational Change management.

Bob left the corporate world and joined Benchmarking Success in late 2004 as a Senior Benchmarking Specialist. Since this time he has undertaken several significant benchmarking projects and has also guided the development of Sales and Operation Planning, Demand Planning and Trade Spend processes for a high profile FMCG manufacturer.

Bob has tertiary qualifications in Chemistry and an Executive MBA in Change Management.

barnold@benchmarkingsuccess.com