Description: The percentage of your supplier deliveries is delivered in full (ie. number of orders, lines, or units delivered in full divided by the total number of supplier orders.) 5 lines (=10 units) not delivered in full from one order of 10 lines (=200 units) = 0% order service level, 50 % line fill service and 95% unit fill.

Description: The on time performance delivery of product suppliers is measured by percentage of supplier orders late (number of late orders divided by total number of supplier orders).

Description: The percentage of items/units deliveried by suppliers are rejected for any reason over a 12 month period. (Total number of units rejected divided by toal numbero funits delivered by supplier.)